napi Legal Notice

We at napi operate an online entertainment platform available only in jurisdictions where local law permits our services. This legal notice outlines our commitments regarding service availability, user eligibility, data protection, and your responsibility to comply with applicable laws in your own region.

Our napi platform combines live-dealer table games (blackjack, roulette, baccarat, and Dragon Tiger), sports coverage, slot games, and numeric prediction games on a mobile-first interface. Access to napi is subject to jurisdiction-restricted terms, and we do not market our services in regions where online wagering is prohibited.

The sections below clarify what we undertake to deliver, how we protect your account and personal data, and the legal framework under which our service operates.

Service Availability and Jurisdiction

We do not offer our services in jurisdictions where online wagering is prohibited by local law. Users are responsible for verifying that access and use of napi comply with the laws of their own jurisdiction before creating an account or depositing funds.

Our napi platform is available only where applicable law permits. If you reside in or access napi from a region where our service is not permitted, you must not use the platform. We reserve the right to restrict or terminate accounts that access napi from prohibited jurisdictions.

Account Eligibility and User Responsibility

Account opening on napi begins with email verification, identity confirmation through government-issued documents, and proof of address. We require users to provide accurate personal information during the verification process known as Know Your Customer (KYC).

By creating an account on napi, you confirm that you are of legal age to access online entertainment services in your jurisdiction, that you are not a resident of a prohibited region, and that all information you provide is truthful. You are solely responsible for ensuring your use of napi complies with local law. We at napi do not offer legal advice and cannot advise you on the legality of your access in your specific location.

Payment Methods and Local Support

Our napi platform supports a range of payment methods including DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers via mobile banking, local payment, online payment, and e-wallet. Each payment method is subject to its own processor's terms and verification requirements.

Deposits and withdrawals on napi are processed by our payment partners. We do not guarantee specific settlement times; processing windows depend on your payment method, your bank, and the time of day you initiate the transaction. During high-volume periods (such as Liga 1 or Piala AFF tournament seasons) or on public holidays including Idul Fitri, Idul Adha, and Imlek, processing may take longer than usual.

• 1
  Deposit via your chosen methodStep 1

  Select mobile banking, local payment, online payment, or another payment option and confirm your transaction.

• 2
  Verification processingStep 2

  Your payment processor verifies the transaction. This may take minutes to hours depending on your bank and method.

• 3
  Funds credited to your napi accountStep 3

  Once cleared, your deposit is available in your napi account for games and betting.

Data Protection and Privacy

We at napi collect and process personal data (name, email, identity documents, payment information, and account activity) to operate our platform, verify your identity, process deposits and withdrawals, and comply with anti-money-laundering regulations. Our privacy policy sets out in full how we collect, store, and protect your data.

Your personal data is stored on secure servers and is not shared with third parties except as required by law or to process your transactions. We do not sell your data. Data retention follows our privacy policy; account closure does not immediately delete records if we are required to retain them under anti-fraud or financial regulations.

Contact and Legal Inquiries

If you have questions about this legal notice, our service terms, or how we handle your data, you may contact our support team through the napi platform. Our team operates during standard business hours and can address account, payment, and compliance queries.

For formal legal inquiries or complaints regarding our service in your jurisdiction, you may also refer to our terms and conditions for escalation procedures. We are committed to resolving disputes fairly and transparently, subject to applicable law in your region.

This legal notice is current as of the date it was last updated. We may revise our service terms or jurisdiction availability as required by changes in local law. Continued use of napi after such updates constitutes your acceptance of the revised terms.